Improving security requires skill development
Our ISO 20000 training program offer two key paths: Lead Auditor and Lead Implementer. Whether you're looking to audit organizations or implement and manage a service management system, we’ve got you covered.
By the end of training, you’ll have a strong foundation in ISO 20000 and the confidence to take on advanced roles in IT service management. Whether you aim to be a Lead Auditor ensuring compliance or a Lead Implementer driving security initiatives, we’re here to help you achieve your goals.
Virtual
Physical Learning
5 Days
English
Quizzes
Additional Resources
PECB
Certificate
of Completion
Interactive Lessons
Key Benefits
Unlock greater value in your organization by empowering your professionals with the best security courses.
SMS Lead Implementer Course
SMS Lead Auditor Course
Understanding ISO/IEC 20000 Requirements, Risk Assessment and Treatment Methodologies
Understanding ISO/IEC 20000 Requirements, Planning and Conducting SMS Audits
Developing SMS Policies, Procedures, & Implementing Security Controls
Audit Techniques, Methods Post-Audit Reporting and Follow-Up
Implementing Security Controls
Nonconformity Management and Corrective Actions
Who Should Attend?
IT Managers and Security Personnels
Auditors and Consultants specializing in IT service management
Risk Managers and Compliance Officers
Team Leaders managing SMS implementation or audits
Individuals aiming to advance their careers in IT service management
Work With Us
Your Next Step Awaits
Imagine mastering the skills that set you and your organization apart and open doors to new opportunities.
